A home report you can trust

We only work with RICS chartered surveyors who are accepted by most of the major lenders. Our panel of surveying firms cover the whole of Scotland which means the seller always gets a local surveyor - someone who knows the area well.

Everything you need to know about home reports


 Desperate to view the home report on your dream property? The good news is you don't need to wait for an office opening to view a report as you can access Onesurvey any time of the day or night and simply enter the address details.

When you download a home report from Onesurvey it will automatically personalise the report to you, meaning your lender can request a transcript direct from the surveyor who carried out the report.

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Myth Busters

There is a lot of misinformation around Home Reports, hopefully we can help by clearing up some myths for you. Find out: -

Is it true that Home reports are only valid for 3 months?

No! A Home Report does not have a shelf life. As long as you are continuously marketing your property you do not need to keep refreshing your home report.

Is it true that I need to pay for a new Home Report after 3 months?

You only pay for your Home Report once. You may have additional costs if either of the following happens: a) You find a buyer and their Lender requests an updated report – There is no legal obligation to provide this or, that the seller has to pay for it. b) You carry out repairs highlighted in the report and the surveyor needs to revisit the property to update the report.

What is a ‘Replacement’ or ‘Refresh’?

A Replacement or Refresh is when there has been a request for the surveyor to update the report. This is usually requested by the buyers Lender and cost varies depending on the size of the property but typically is around 1/3 of the cost of the original Home Report. This is not a new report but an update of the current report.

Is it true that I have to pay to refresh my Home Report when I find a buyer?

There is no legal requirement that states the seller needs to ‘refresh’ (known as a replacement) the report when you find a buyer. This occurs when the buyers Lender will not accept Home Reports over 12 weeks old (in some cases 8 weeks) – This is a Lender requirement only and the costs do not need to be met by the Seller.

Can I use an Energy Report I had carried out last year?

All documents within the Home Report cannot be more than 12 weeks old at the point of your property going to market, therefore, you cannot use an Energy Report older than the required 12 weeks.

I don’t need a report because I’m just advertising the property myself?

It does not matter how you choose to market your property, if you are selling a residential property in Scotland you need a Home Report. The exception to this is when you are selling the property without marketing e.g. to a family member, friend etc.

Can I put my finished Home Report on hold until I complete repairs mentioned in the report?

You can hold the Home Report until you make good repairs shown up in the report, however, the documents within the report cannot be more than 12 weeks old when you go to market.

Can I use the Home Report I got when I bought my house?

No. The Home Report documents cannot be more than 12 weeks old when you go to market and should be in the name of the current home owner.

I changed my mind about selling but can I use the Home Report when I decide to go back to market?

If you remove your property from the market for 28 days or more you cannot use the same Home Report, unless it was due to a sale falling through. You will require a new Home Report.

Can I refuse to pay for the Home Report if I don’t like it?

No. Most surveyors take payment at the start of the process and once a surveyor has carried out an inspection the work must be paid for. You can choose not to use the Home Report and arrange for a new report with another surveying firm but you must still pay for the original Home Report.

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With local surveyors all over Scotland we make sure that the Single Survey and valuation are the best independent information that is available. Each local surveyor is also accredited to provide the Energy Report.

The Property Questionnaire must be completed by the seller but we have provided a range of services to help with this, from online completion, written documents posted or scanned in, or you can even call us to complete the document over the phone.

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Home Report data

1 in 10 homes

are found to be in need of some repair

44% of owners

overestimate the value of their home

8 out of 10 buyers

are prepared to pay above market value

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